Refund policy
Zuroka Beverage Return & Refund Policy
We want you to love every sip of Zuroka — but if something doesn’t taste quite right, we’ve got you covered.
🧾 Refunds & Replacements
If your order arrives damaged, defective, or incorrect, please reach out to us within 7 days of delivery. We’ll gladly offer a refund or replacement, no return required.
To be eligible for a refund or replacement:
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Send us a photo of the affected product and packaging.
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Include your order number and a brief description of the issue.
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Contact us at info@zurokadrinks.com.
We process refunds back to your original payment method. Replacements will be shipped free of charge.
🚫 No Returns — For Your Safety
Due to the nature of our beverage products and health & safety regulations, we cannot accept any returns — opened or unopened. This helps us ensure that all our customers receive products that are safe, fresh, and uncompromised.
⏳ Refund Processing Time
Approved refunds typically appear on your statement within 5–10 business days, depending on your bank or credit card issuer.
💡 Questions?
Our team is here to help. If you have any concerns about your order, email us at info@zurokadrinks.com and we’ll take care of it.